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Citibank credit card hidden charges

How common is it to have 'hidden' transaction fees and charges when buying online with credit cards?
I recently got a Citibank Visa Signature card and was reviewing the first statement that came through.
I then noticed a line with 'International Transaction Fee', with a charge of $10 from a $280 purchase.
I called up Citibank and they said that the vendor's (TM Lewin) bank account was based in London, so Citibank was charging me for managing that transaction.
I've purchased with TM Lewin before, both with debit cards and other credit cards, and never encountered this fee.
While this time around the fee was reversed, the Citibank rep said that this was a normal fee, and that it wouldn't be reversed next time. She said that if I wanted to avoid the fee, I had to find out where the vendor's bank was based (ie overseas or in Australia). I said that this simply isn't feasible (how am I supposed to ask every vendor which bank they're with), and they're now looking into it as a complaint.
However, I do want to ask Reddit, are international fees like this normal? What other similar hidden charges should I be looking out for?
For further context:
submitted by geiko99 to AusFinance [link] [comments]

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